Android Data Extraction (Damaged Device) is the world's 1st data retrieval software for broken Android devices. If your screen is broken, it can be said to be your savior. Because it can extract the phone's data and restore the data to the computer in the case of broken screen. It will provide you with the easiest and safest way to easily get what you need. The software has a the highest retrieval rate, you can use it to recover photos, text messages, music, contacts, audio, Whatsapp, etc.. Currently, the software can be applied to the Samsung Galaxy series, so Samsung C5, C7 and C9 can use it.
Step 1. Connect your Samsung C5/C7/C9 to the computer
Download and install dr.fone toolkit for Android on your computer, start it, you can see all the features of the software, find and click on "Data Extraction (Damaged Device)".
At the same time, connect your Samsung C5/C7/C9 to the computer.
Step 2. Select file type to scan
In the new window, you can see all file types that can be scanned. Tick the items you want, click "Next".
PS: this feature can only help you extract and restore the existing data in the Samsung C5/C7/C9.
Step 3. Select fault type for your Samsung C5/C7/C9
Then, in the next interface, you need to select the phone's fault type. The program will provide you with two options, one is "Touch does not work or cannot access the phone", the other is "Black/broken screen". Select a matching fault type and click on it.
On the new window, choose the correct "Device Name" and "Device Model" for your phone. Then click on "Next".
PS: make sure that the model and name of the device you entered is correct, otherwise the wrong message may lead to bricking your phone or any other errors.
Of course, the program will pop up a window to remind you. If your information is correct, enter the "confirm" and click confirm button.
Step 4. Enter Download Mode on Samsung C5/C7/C9
Now, please follow the instructions on the program to get Samsung C5/C7/C9 into the Download Mode.
1.Power off the phone.
2.Press and hold Volume "-", "Home" and "Power" button on the phone.
3.Press "Volume +" button to enter download mode.
Step 5. Analyze your Samsung C5/C7/C9
When you enter the download mode, the program will automatically analyze the phone data and download the recovery package for you.
When the recovery package is downloaded, you can see all the data are displayed in the window. You can preview them one by one. When you find the file you need, check it and click "Recover".
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